The following terms and conditions apply to all transactions. Please read them carefully and print a copy for future reference.
Accuracy of Product Information
All product specifications, images and other information published on our website have either been made accessible by suppliers, manufacturers, publications, or publicists. The intention of Presley's Tile Warehouse is that all information on the website should be as accurate and up to date as possible.
We accept all major credit and debit cards including Visa, Mastercard and Switch. On the order you must provide us with your exact billing address and telephone number - the address and phone number your credit card bank has on file for you. Incorrect information will cause a delay in processing your order. Your order will only be processed once authorisation of your credit card has been properly received.
If you are not totally satisfied with your purchase for any reason, you have the right to cancel your order within 7 working days from date of delivery for full credit or refund less any applicable delivery charges. It is your responsibility to return any such items in a pristine saleable condition in their original box and packaging. You will be wholly responsible for the return of the goods and any associated costs of return. Goods received back incomplete, damaged or in any condition other than saleable, will be returned to you and the cost of return carriage charged to your account. Prior to returning any products, please contact us within 7 days from the date of delivery. If you do not return goods within 7 days after you have informed us that you wish to cancel your order, your right to cancel will be revoked. The cancellation must be put into writing and received within the 7-day period.
You have the right to cancel an order under the Distance Selling Regulations 2000. This right ends on the expiry of 7 working days, after the day on which the consumer receives the goods. Goods must be returned in an unused state and with their original packaging. Upon cancelling an order please contact us by telephone or email to obtain a Returns Number. When posting an order you should do so by obtaining proof of postage or sending goods by Special Delivery. You are liable for the cost of returning the goods to ourselves. We will return your money within 30 days of your notice of cancellation. These rights apply to private consumer sales only, and are additional to those which relate to faulty or misdescribed goods.
Presley's Tile Warehouse special offers are exclusive to this website only and may not be available in the showrooms.
The delivery of items purchased online from Presley's Tile Warehouse is quick, efficient and direct to the UK address of your choice. All items are dispatched by either Interlink, by us with our own lorries, or with a third party courier. Delivery is usually within 2 working days of purchase for smaller items, but for larger items please allow up to 14 working days from date of purchase. Call us on 08700 11 22 15 to track purchases or arrange a delivery schedule.
Delivery prices quoted are for most UK Mainland addresses. Northern Ireland (BT), Isle of Man(IM), Scottish Highlands and Orkney Isles(PA, ML, EH, KA, G, KY, PH, DD , AB , IV, KW), Outer Hebrides and the Shetland Isles(HS, ZE) will incur additional charges (e-mail us for a quotation) and may also experience delivery delays. AM/PM and Saturday deliveries are optional and will also incur additional charges. These can be obtained upon application.
Delivery (stock items) will normally be made within 3-7 working days from clearance of payment. We will endeavour to deliver goods within the times stated but goods are subject to availability and delay in delivery of goods is sometimes outside our control. If our suppliers or we are temporarily out of stock, we will notify you of this position and you should allow up to 14 days for dispatch of the goods.
You can of course buy online and then collect your order (with no delivery charge) from any of our stores - you will be contacted when your order is available at your choice of store. Simply purchase as normal through our secure checkout, selecting 'Yes' to Collect From Store, and selecting the store most convenient for you.
Presley's Tile Warehouse is a tile retailer based in Lincoln, Lincolnshire. We have decades of experience helping our customers choose the right tiles for their homes.
Reduced prices on selected tiles!
Presley's Tile Warehouse
Lincoln LN6 3RX
Tel: +44 01522 500633
Open Seven Days a Week!
Monday to Friday
9:00 – 5:30
9:00 – 5:00
10:00 – 4:00